pchero on December 15th, 2023

Project voipbin: Admin page I wanted to share some news with you—I’ve added a new feature to the project voipbin, and it’s called the admin page. I thought it would be nice to give you a heads-up on how it works. The admin page exclusively relies on voipbin’s APIs(https://lnkd.in/eK_zpWp), bringing you the best of what […]

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pchero on December 15th, 2023

Project voipbin: Enhanced with WebRTC Calling and agent permission. I added some new features to the project voipbin: the Agent Permissions and WebRTC Calling feature. Agent Permissions: Now, each agent is equipped with specific permissions tailored to their role. Depending on the assigned permission level, agents will have access to a set of API operations, […]

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pchero on May 8th, 2023

I added a new feature in VoIPBin called groupcall. With groupcall, you can easily make calls to multiple destinations at once. It offers two ring methods: ringall and linear. In the ringall method, all destinations are called simultaneously. The first destination that answers the call executes the given call flow, while the rest of the […]

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pchero on April 17th, 2023

Traditional CTI services use a basic flow execution model to control the flow of calls. When a call comes in, the flow starts with call control actions like answering, transferring to a queue, and other simple actions. The flow execution continues until the call ends, or the user initiates a hang-up command to stop the […]

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pchero on April 8th, 2023

The Call-flow is a vital part of traditional CTI services. It is used to execute specific actions based on incoming or outgoing voice calls. However, with the advent of CPaaS, the traditional call-flow system is no longer sufficient. CPaaS services provide multiple communication channels such as voice and video calls, SMS, emails, and chat. But, […]

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